📦 Cash on Delivery 🚚 Delivered in 7–10 days
30-day postage paid returns
📦 Cash on Delivery 🚚 Delivered in 7–10 days
30-day postage paid returns

Privacy Policy


Last Updated: July 22, 2026


At Glacier Tanks LLC, we respect your privacy and are committed to protecting your personal information.


This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, place an order, or contact our customer service.


1. Information We Collect


When you use our website or place an order, we may collect the following information:


Full name
Delivery address
Phone number
Email address
Order details
Shipping information
Communication records with customer service


We only collect information necessary to process orders and provide better services.


2. How We Use Your Information


We use your personal information to:


Process and confirm your orders
Arrange product delivery
Contact you regarding your order
Provide customer support
Improve our website and shopping experience


Your personal information will not be sold or shared with unauthorized third parties.


3. Data Protection


We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.


4. Cookies


Our website uses cookies to improve your browsing experience, analyze website performance, and provide relevant services.


You can manage cookie preferences through your browser settings.


5. Contact Us


If you have questions about this Privacy Policy, please contact us:


Email: sss6662000@outlook.com

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.

Help

ADDRESS

34 Old Bond Street, London, W1S 4QL, United Kingdom


☎️+44 20 7492 2788

 

📧sss6662000@outlook.com

Warenkorb